Harriet Parker, Small Business Administration, Waubonsee Community College
10 Missing Pieces in Your Customer Service Plan
Customer Service is the secret weapon of both a successful business and a successful career. It’s also an overused term that often carries little weight or significance in daily practice. Harriet Parker, Manager of the Illinois Small Business Development Center at Waubonsee Community College will share 10 ways to transform how you think about and practice customer service in your business or your career.
Kennedy Pointe Restaurant & Pub
Space is limited, so reserve your spot today!
11:30 a.m. Networking
12:00 p.m. Luncheon & Program
Public Invited – $20 chamber members ($25 non-members; members may invite guests at member rate)
Please contact us with your menu selection or complete the form below.
Item #1 Kennedy Chopped Salad
Item #2 Chicken Salad Croissant w/kettle chips
Item #3 Turkey Wrap w/tots
Cancellations: Please give 12 hours notice of cancellation to avoid being charged for your lunch order.
Lunch punch cards are available. Purchase a card for the cost of 5 luncheons and receive the 6th lunch free. Punch cards are transferable but not refundable. They will expire 18 months from date of issue. Punch cards may be purchased at the luncheons or by contacting the Chamber office.